What’s On Our Mind

About once every 2-3 years, a client calls me about losing access to a domain name. This generally happens because the domain name wasn't renewed, and their site goes down. They can't log in because they don't own the domain, don't know who does, and/or don't have...

Every year, I have clients contact me asking about their site's traffic, lack of leads, and general frustration with the performance of their website. I proceed to ask the following questions. How often do you look at your traffic numbers? How often do you promote...

We don't do many logos at Pixel Jocks but when we do, we get push back on price.  We're typically compared to services like 99Designs. To be completely honest, we've had clients use 99Designs and got a great logo. We've even used it ourselves for a quick logo for...

We recently lost a great client.  It wasn’t because they were unhappy with our work.  It was because we didn’t offer the services they wanted (or so they thought). They received an email from another agency describing their various service offerings. Some of those...

"Perfect is the enemy of good." It's a common phrase you hear in the business world, especially in the software and web development industries. Before going forward, I must share that I've said this phrase to myself on a regular basis -- more times than I'd like to...

A quick message about your email and domain names (if you have one). Hackers and spammers seem to have more free time than normal, as we are seeing in recent email scams. Both my clients and I have been getting emails from what appear to be our email service providers...